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Digital Workspace

Create new digital office services or solutions with agile, efficient, secure, reliable and excellent experience

Background

In the context of robust development of enterprise informatization, office scenario problems in traditional mode has become increasingly prominent. More and more enterprises have reported that employees are asking for better office experience, IT management difficulties are increasing. Current IT facilities are impossible to meet business needs, and have become an obstacle to their enterprise transformation.

The outbreak of COVID-19 has posed new challenges to enterprise office scenarios. Office with flexible access, secure and controllable enterprise information as well as convenient O&M support have become the standard for new generation of digital workspace.

Customer requirements

  • User data are scattered and not yet under control. A one-stop management mode is required to ensure enterprise data security.

  • It is required to allow any device to have access at any time anywhere, to match the current development of enterprise business mobility.

  • Publishing with standardized desktop is required for upgrade and maintenance of large-scale applications and systems.

  • Strategy management, access control and smart monitoring are required. Desktop management must be simplified.

Customer pain points

1. Existing working environment makes Unified management impossible. User data are scattered and not yet under control.
2. In the traditional office mode, fixed office space/location cannot adapt to flexible scenarios well or current mobile office needs. ATAWAD is required for digital workspace to adapt to the business mobility development.
3. Software updates are fast-changing, and business system iterations are becoming faster. Traditional O&M of Office environment has become the bottleneck of a company's development. Digital workspace is deliveried based on by standardized image. It easily meets the requirements for maintenance of large-scale applications enterprise and systems and adapt to the development of business applications.

Architecture

Digital office is a technology-integrated working environment. It provides personalized services based on users' scenarios, allows users to access their desktops or applications from any device and anywhere, provides more flexible working environment, more flexible working hours and workplaces, and change the delivery way of traditional IT services.

Digital workspace priority to meet the needs of employees，and integrates technology into business processes on this basis to realize digital office. It is agile, highly efficient, secure, reliable and excellent in experience.

Digital office is the solution to build enterprise synergy from three dimensions: business collaboration, employee experience, metrics and operations. Enterprises all over the world unify the relationships among employees, teams and organizations to create brand-new digital office services or solutions.

Features

Undifferentiated user experience

ECCOM's digital workspace architecture supports access flexibility, and allows employees to access all authorized enterprise applications from any place, any application and any device at any time.

Integrated endpoints control

Endpoints management and control components are suitable for iOS/Android/Win10/macOS, to allow users to customize strategies flexibly.

Standardized and unified management

On-demand and provisioned modes allow rapid delivery of enterprise desktops and applications, and remote pushing of applications/patches/scripts, etc., to upgrade systems and install patches without downtime

Establishment of zero trust system

All-in-one protection module, terminal authentication, transmission encryption, port isolation, access management and data protection to guarantee enterprise information security in an all-round way, and conduct discovery, notification and investigation with one click.

Lightweight O&M mode

A variety of troubleshooting aids help IT engineers respond promptly and handle problems remotely. An intelligent O&M system is available to reduce the complexity of IT O&M and improve user satisfaction

Customer benefits

Boost corporate transformation：Accelerate business development, optimize information architecture, and assist enterprises in digital transformation.

Reduce costs：Introduce BYOD to reduce enterprise terminal procurement, use resources dynamically and control investment appropriately.

Flexible office access： Digital office provides more diversified access methods to ensure continuous and efficient office work for employees.

Information security reinforcement：Solve problems including scattered office data and insufficient data protection, and provide end-to-end security control.

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